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Pricing

J&M Virtual Receptionist Customer Service

Entrepreneurs & Businesses

Monthly Plans

$149/ month
  • 60 minutes per month
  • Live Virtual Receptionist
  • Your own local number
  • Warm call transfers
  • Messages Delivered Via Email

Additional Minutes
$2.55/minute

$360/ month
  • 180 minutes per month
  • Live Virtual Receptionist
  • Your own local number
  • Warm call transfers
  • Messages Delivered Via Email

Additional Minutes
$2.05/minute

$450/ month
  • 300 minutes per month
  • Live Virtual Receptionist
  • Your own local number
  • Warm call transfers
  • Messages Delivered Via Email

Additional Minutes
$1.55/minute

$650/ month
  • 500 minutes per month
  • Live Virtual Receptionist
  • Your own local number
  • Warm call transfers
  • Messages Delivered Via Email

Additional Minutes
$1.35/minute

Below are some frequently asked questions regarding the costs and plans for J&M Virtual Receptionists & CSRs.

Top pricing Faqs

How does pricing work?

All our virtual receptionist pricing plans are based on receptionist minutes, with monthly packages available for customized needs. You’ll only be charged for the time the receptionist works for you, handling a call, scheduling an appointment, following up with your client, or sending you a message. Billing details are provided upfront to avoid surprises.

What are receptionist minutes?

Receptionist minutes are counted as the time a J&M Virtual Receptionist spends on the phone with your callers or the time spent completing an activity for your account. If you are trying to determine how many receptionist minutes you will use, contact us and one of our representatives can help you get 7-Day Free Trial to confirm how many minutes you are projected to use based on your call volume and how you would like your calls handled.

Are there any hidden fees?

No. At J&M, we believe in providing transparent and straightforward pricing for our virtual receptionist service. We do not believe in nickel and diming our clients, and all our plans include all features without any additional costs.

What is your billing cycle?

Our plans are cost-effective and operate on a true monthly billing cycle. When comparing virtual reception vendors, be cautious of those using a 28-day billing cycle. This billing practice allows for an extra invoice each year, which could lead to higher expenses over time.

Is there a minimum required contract?

At J&M, we understand the importance of flexibility. That’s why we don’t believe in locking our clients into long-term contracts. Instead, we operate on month-to-month agreements. If at any point you wish to discontinue our service, please let us know. We aim to earn your business every month, but ultimately, the decision is yours.

How long does setup take?

Our team can usually set up your account within 24-48 hours. However, if your account is particularly complex, it may take a bit longer. We want to ensure that all configurations are accurate so that you can seamlessly start using your new remote receptionist service.

How long is the free trial?

You can enjoy a free trial of J&M for up to seven days. This is a wonderful chance to try out J&M without any commitments or requirements. Start your free trial today with no strings attached!