J&M Virtual Receptionist Customer Service
Virtual Receptionist Services
Monthly Plans
Starter
$149/ month
- 60 minutes per month
- Live Virtual Receptionist
- Your own local number
- Warm call transfers
- Messages Delivered Via Email
Additional Minutes
$2.55/minute
Start a 7-day Free Trial
Basic
$360/ month
- 180 minutes per month
- Live Virtual Receptionist
- Your own local number
- Warm call transfers
- Messages Delivered Via Email
Additional Minutes
$2.05/minute
Start a 7-day Free Trial
Premium
$450/ month
- 300 minutes per month
- Live Virtual Receptionist
- Your own local number
- Warm call transfers
- Messages Delivered Via Email
Additional Minutes
$1.55/minute
Start a 7-day Free Trial
Executive
$650/ month
- 500 minutes per month
- Live Virtual Receptionist
- Your own local number
- Warm call transfers
- Messages Delivered Via Email
Additional Minutes
$1.35/minute
Start a 7-day Free Trial
Popular Monthly Offerings
Customer Service
Starter
$149/ month
- Live phone answering
- Warm transfers
- Message taking
- Call summary emails
Basic
$360/ month
- Live phone answering
- Warm transfers
- Message taking
- Call summary emails
Executive
$650/ month
- Live phone answering
- Warm transfers
- Message taking
- Email monitoring
- Call summary emails
Website and Online shop designs
Price list
Website Audit
$180
- Website’s design evaluation
- Website’s performance evaluation
- User experience evaluation
- Sales potential evaluation
- Website marketing evaluation
- SEO evaluation
- Social media activity evaluation
PDF report included
Contact us for more details
Landing page design
$720
- Landing page / Single page website / Online Business card design
- Single page design with limited amount of content
- Single contact form
- Social media integration
Web hosting and domain name costs are not included.
Contact us for more details
Website design
$1350
- Full-featured website design
- Blog / podcast implementation
- Up to 5 customized contact forms
- Social media integration
- Optional Live chat functionality
Web hosting and domain name costs are not included.
Contact us for more details
Online shop
$2160
- Full-featured online shop design
- Data entry for up to 10 products
- Integrated payment options (PayPal, Stripe, Square)
- Blog / podcast implementation
- Social media integration
- Optional Live chat functionality
Web hosting and domain name costs are not included.
Contact us for more details
Web security and maintenance
$215/ month
- Website monitoring
- Periodical updates
- Ensuring the website is in peak order and available 99% of the time
- Eventual problems with the website functionality are resolved as a priority and free of charge
Monthly plan with minimum commitment of 12 months.
Contact us for more details
Search Engine Optimisation
Monthly Plans
Website SEO
$855
- Initial SEO optimisation of the website
- Making sure that the website is indexed properly
- Optimal distribution of the supplied keywords
- Keyword research
Detailed content optimisation and reporting are not included.
Hourly rate for any additional work $45
Contact us for more details
Full Scale SEO
$855/ month
- Full scale SEO optimisation of the website
- Full scale technical optimisation
- Full scale On-site optimisation
- Keyword analysis
- Detailed content optimisation
- Adding up to 5 keywords per page/article/product
- Images optimisation
- Meta resources optimisation
- Monthly reporting on the progress and ranking
Billing on a monthly basis with minimum commitment of 6 months.
Hourly rate for any additional work $45
Contact us for more details
Social Media Marketing
Monthly Plans
Social Media Marketing program
$855/ month
- Design and publishing of Social Media posts
- Facebook, Instagram, LinkedIn
- Regular content publishing 3 times a week
- Writing, optimising and running adverts across all platforms is available on request
Advertising budget is previously agreed and paid by the client. Design of video materials is charged additionally, by the hour.
Billing on a monthly basis.
Hourly rate for any additional work $45
Contact us for more details
Full Scale SMM
$1260/ month
- Design and publishing of Social Media posts
- Facebook, Instagram, LinkedIn
- Regular content publishing 5 times a week
- Writing, optimising and running adverts across all platforms is available on request
Advertising budget is previously agreed and paid by the client. Design of video materials is charged additionally, by the hour.
Billing on a monthly basis.
Hourly rate for any additional work $45
Contact us for more details
Graphics design services
Price list
Logo design
$680
- 3 design drafts supplied
- Up to 2 revisions of the selected design
- Final designed supplied
- Final design exported to all major file formats for web and print
Business cards design
$270
- 3 design drafts supplied
- Up to 2 revisions of the selected design
- Final designed supplied
- Final design delivered in print ready format
Graphic elements design
$180
- Design of posters, billboards and flyers for print
- Design of social media posts, adverts and cover images
- Design of graphics for online adverts
- Design of T-shirts, hoodies and other apparel
- Design of all other graphical elements for print or web
Stationery design and branding
$630
- Design of memos, headers and business cards to compliment the existing logo
- 3 design drafts supplied
- Up to 2 revisions of the selected design
- Final designed supplied
- Final design delivered in print ready format
Logo & Stationery design
$990
- Business logo design
- Design of memos, headers and business cards to compliment the logo
- 3 design drafts supplied
- Up to 2 revisions of the selected design
- Final designed supplied
- Final design delivered in print ready format
Below are some frequently asked questions regarding the costs and plans for J&M Virtual Receptionists & CSRs.
Top pricing Faqs
How does pricing work?
All our virtual receptionist pricing plans are based on receptionist minutes, with monthly packages available for customized needs. You’ll only be charged for the time the receptionist works for you, handling a call, scheduling an appointment, following up with your client, or sending you a message. Billing details are provided upfront to avoid surprises.
What are receptionist minutes?
Receptionist minutes are counted as the time a J&M Virtual Receptionist spends on the phone with your callers or the time spent completing an activity for your account. If you are trying to determine how many receptionist minutes you will use, contact us and one of our representatives can help you get 7-Day Free Trial to confirm how many minutes you are projected to use based on your call volume and how you would like your calls handled.
Are there any hidden fees?
No. At J&M, we believe in providing transparent and straightforward pricing for our virtual receptionist service. We do not believe in nickel and diming our clients, and all our plans include all features without any additional costs.
What is your billing cycle?
Our plans are cost-effective and operate on a true monthly billing cycle. When comparing virtual reception vendors, be cautious of those using a 28-day billing cycle. This billing practice allows for an extra invoice each year, which could lead to higher expenses over time.
Is there a minimum required contract?
At J&M, we understand the importance of flexibility. That’s why we don’t believe in locking our clients into long-term contracts. Instead, we operate on month-to-month agreements. If at any point you wish to discontinue our service, please let us know. We aim to earn your business every month, but ultimately, the decision is yours.
How long does setup take?
Our team can usually set up your account within 24-48 hours. However, if your account is particularly complex, it may take a bit longer. We want to ensure that all configurations are accurate so that you can seamlessly start using your new remote receptionist service.
How long is the free trial?
You can enjoy a free trial of J&M for up to seven days. This is a wonderful chance to try out J&M without any commitments or requirements. Start your free trial today with no strings attached!