5 (FREE) PROVEN STRATEGIES TO
EBOOK
INCREASE YOUR SALES
THROUGH GOOD CUSTOMER SERVICE
by Michelle C. Harris
How to Increase Sales & Refine Your Customer Service
in 30-Days
With Virtual Assistants & More!
This E-book exists to help every hard-working, small business owner. It equips you with practical approaches to develop and refine your customer service for immediate results (more customers & sales in less time) and long-term success (business growth & more free time). Thank you for trusting us to be your friendly, Expert Guide and constant support in building and enhancing YOUR business. Enjoy!
Yours truly,
Michelle C. Harris & The Entire J&M Business Team
Introduction
What is Customer Service & Who are Virtual Assistants?
Customer Service is a sales-support service that helps customers or users of products and services solve problems and get the information they need quickly and efficiently to make a purchasing decision for the business to gain a new customer. This is essential for business health and growth.
This may include answering questions, solving technical problems, providing advice, and providing information about products and services to influence them to buy.
Who are
Virtual Assistants?
Virtual assistants are the secret assets for every successful business! They are versatile professionals who work remotely and perform many important tasks for your business.
Whether you need someone to handle administrative tasks, organize your schedule, answer emails, or provide customer support, Virtual Assistants are here to help give you time back in your work week so you can focus on increasing sales.
What do Virtual Assistants do?
Respond to form fills
and emails
Our assistants respond professionally and quickly to your form fills (website and
social media) and emails, ensuring that your communication with clients and partners is always up-to date.
Answer
Live Calls
Whether scheduling appointments or handling queries, our assistants handle phone calls efficiently so your customers get prompt and professional service.
Quick, Actionable Tip
Calculate how much time you spend each week completing routine administrative or customer service tasks. The average J&M Business customer gets 10+ hours back in their workweek. What will you do with the extra time?
Schedule
meetings
Your calendar is organized and in safe hands. Our assistants schedule appointments precisely, according to your instructions, coordinating all the details to save you time and energy.
Look for
new clients
We proactively help you expand your business by actively seeking new clients and
business opportunities on social media, through coldcalling, or nurturing current
customers, allowing you to grow and develop.
Good reason
Why Your Business Won’t Survive Without Both
No one starts a business only to fail and close it in 2 years.
Every business needs customers and sales to survive, especially within the first 3-5 years of inception.
Every successful business utilizes a Virtual Assistant to execute good customer service because they do two things at once:
Main point