I recommend J&M business services for any business virtual assistants request and more. Keep up the good work J&M.
Highly recommended by local business owners on Alignable
Email Monitoring Solutions
Hey there!
No matter if you’re running a big business, a medical practice, or working on your own, there are plenty of ways to stay connected. We get it, and most importantly, your clients or customers get it too.
You know what? Many people actually prefer to shoot off an email rather than pick up the phone. It could be because they’re super busy and just don’t have time for a chat. Or maybe it’s because they find it easier to keep things organized in an email. The reasons are endless!
But no matter the reasons, having an email inbox monitoring system in place is super important. Keeping an eye on your company’s email ensures that no important messages slip through the cracks. And teaming up with an email content monitoring crew ensures that nothing gets missed.
So, let’s keep those lines of communication open and make sure we don’t miss a beat!
How Our Email Answering Service Got Started
Our Email-to-Action service was developed specifically to assist our valued CPA/Tax and Beauty Biz clients. These clients often received crucial alarm emails mixed in with spam and less urgent messages throughout the workday and after hours. These emails required immediate attention.
To address this issue, we implemented an email monitoring solution. This involved continuously monitoring the inbox and promptly alerting the business owner (or appropriate contact) whenever a high-priority email arrived. This not only prevented our client from missing important emails but also enabled them to deliver superior customer service and support.
Over time, this email monitoring system significantly contributed to their peace of mind and growth of their business.
We have been disrupting the email-monitoring-answering service market since 2020. Simply put, J&M Business Services is committed to providing our clients with the most innovative, efficient services to grow their businesses.
We realized that a lot of businesses miss out on important emails every day. So we created a corporate email monitoring solution to prevent it from happening. Our team members can monitor your inbox and alert you if we receive an email according to your specifications.
How does Email-to-Action work?
J&M Business Services offers an Email-to-Action service that provides diligent email monitoring and prompt responses. Our proficient operators vigilantly monitor your designated inbox and promptly carry out necessary actions according to your preferences. When urgency strikes, we respond promptly and precisely as per your instructions. We understand the importance of aligning with your business workflow, and our professional team is ready to adapt. Whether it’s a phone call, email, or social media alert, we’ll ensure you and your staff are promptly informed or any issues are swiftly escalated. Additionally, we provide detailed email transcripts for your records.
Enhance Customer Support with Email Monitoring Services
There are several benefits to using email monitoring services, starting with the reduction of stress. With your email content being monitored, you can rest assured that you won’t miss anything important.
Our email answering service also allows you to stay focused on your core responsibilities. We understand that you have a lot to manage in your business operations, and an email monitoring system can help you remain focused on these tasks.
These are just a few of the most common benefits appreciated by our customers. This list is not exhaustive, but it showcases some of the ways an email answering service can benefit your business.
24/7 Support
Our email management solution are available day and night, with live Agents monitoring your inbox Monday through Friday, 8-5 pm CDT. This means you’ll never miss an important email while you work, sleep, or enjoy quality time with your family.
Faster Lead Response Times
Consider how many more leads you could convert if you were able to contact them almost immediately!
Professionally trained and educated agents
Our live agents receive specialized training and follow outlined steps to ensure that the proper parties are aware of new emails and respond appropriately.
So Many Business Solutions
Email-to-Action is a popular add-on. Many businesses already use our call, social media, and appointment booking answering services.
Emailing Monitoring
$200/ month
- Daily Email monitoring
- Moving solicitation emails to spam
- Leaving important messages unread
- Organizing emails into specific folders
- Email forwarding
and more
Sign up NOW!
Who Can Benefit from an Email Monitoring Service?
There are various companies that can benefit from our email answering solutions. What initially started as a one-time solution for a valued client has now become a popular service among different businesses. Here are some examples of how businesses are benefiting from our Email-to-Action services.
CPA/Accounting/Bookeeping Companies
Accounting/Bookkeeping industry who use an appointment booking system benefit from Email-to-Action. This is primarily because our email content monitoring ensures that every new (or current) customer’s request is received by a real human and promptly responded to.
Tech Companies
Our clients in the tech industry who use a ticketing system benefit from Email-to-Action. This is primarily because our email content monitoring ensures that every service ticket is received by an agent and promptly responded to.
IT Companies
Many IT companies receive alarms and tech alerts via email. We monitor the email account and dispatch these alarms and alerts to designated technicians to ensure that everyone is promptly informed.
Legal Offices
If your new online leads are forwarded to an email address, our agents can monitor it. Based on your specific instructions and requirements, they will determine who needs to be contacted ASAP and will alert the appropriate legal representative.
Lead-Generating Businesses
Is your business generating time-sensitive website leads that must be contacted immediately? With our Email-To-Action service, our agents can quickly alert you when an important lead comes in. We’ll ensure that you don’t miss an opportunity to secure new business and generate new revenue for your company!
Our email response services benefit businesses by boosting efficiency and improving customer satisfaction.
Any business using email communications can benefit from our email monitoring tools, whether implementing an email campaign or organizing employee emails. Our service is designed to make your workflow more efficient, leading to a more productive workplace and happier customers. Satisfied customers are more likely to leave positive reviews and recommend your business, leading to additional business from others.